Codetwice
Contact
Code to the Castle is made by one family in Malta. There is no support desk here, so whatever you send is read by one of us.
Help and questions
Something not working, a level that seems impossible, or a purchase that did not unlock.
Press and business
Reviews, interviews, and anything commercial. The press kit has screenshots, artwork and the full description.
Before you write about a problem
A few details save a round trip and get you an answer much faster:
- Which iPad you are using, and which version of iPadOS.
- The level number, if it happened in a level.
- What you expected to happen, and what happened instead.
If you bought a level pack and it has not unlocked, first try Restore Purchases. You will find it in the Parent Corner, behind the parental gate. If that does not sort it out, write to us and mention which pack you bought.
Ideas are welcome
A good part of this game exists because two children kept saying what would make it better. If your child has an idea for a level, a car, or a whole new world, we would like to hear it.
What happens to your email
We use your address to reply to you and nothing else. You are not added to a mailing list, and we do not pass anything on. The game itself collects nothing at all, which you can read about in our privacy policy .
We are a family rather than a company with a support rota, so a reply can take a few days. Every message does get one.